Don’t invest unless you’re prepared to lose money. This is a high risk investment. You may not be able to access your money easily and are unlikely to be protected if something goes wrong. Take 2 mins to learn more.
For security, in order for us to update your details we require a bank statement from you dated within 3 months, showing your name, address and new account details
You can upload this at https://www.crowdstacker.com/account/private-uploads.
What would happen if Crowdstacker closed to new business?
Upon a decision to wind down the business, Crowdstacker’s wind-down plan would take effect. Our contingency plans will allow the loan portfolio to operate as normal. All loans will continue under contractually agreed terms, and you would continue to receive interest payments until maturity, when your capital will be repaid. Lenders who have active loans are unlikely to be able to withdraw their investments until borrowers have repaid.
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If you are still experiencing problems please email us at info@crowdstacker from the email address you have used to set up your account.
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If you are having problems resetting your password please call us on 0207 118 7570.
At Crowdstacker we want to ensure that you get the service that is right for you. We are at hand to help you understand any of the information on the website and we have many methods such as paper applications and printed brochures that may be easier and more suited to how you digest information.
Please feel free to contact us on 020 7118 7570.
To sell your investment, log into your account and then go to ‘My account’ and ‘My investments’. You will see your peer to peer investments in either your peer to peer account and/or your ISA account. You will have the option to sell next to each active investment.
Crowdstacker are required to verify your identity to prevent Money Laundering. In almost all cases verification can be done electronically. In certain circumstances, we will require a proof of address, proof of identity and bank statement to verify your identity, address and your bank account. You can securely upload scans of these documents at www.crowdstacker.com/account/private-uploads
We have been in discussions with HMRC since the launch of the Innovative Finance ISA to work out a method of transferring your Peer to Peer investment to your Innovative Finance ISA. Although it is allowed, the solution is not easy for an investor.
We would require you to fund your Innovative Finance ISA with an amount totaling the Investment Amount of the Peer to Peer investment you want to transfer.
For more information, please contact us at 020 7118 7570.
You can view your annual statements (and recent transactions) by going online to ‘My Crowdstacker’ and clicking on ’My statements'. Recent transactions are also accessible from your "My Accounts" page.
Interest is paid on loans, bonds or loan notes held in your ISA account are paid gross and are tax-free subject to your tax status.
Interest paid on loans that are held in your P2P account are paid gross, so you would be responsible for the payment of any income tax due on interest you receive through Crowdstacker.
You should consult an independent advisor if you are unsure about your circumstance, which will vary from individual to individual.